We strive to provide the highest level of support for our customers.
If necessary, our engineers will even provide input for your support questions, so that you get quick answers from someone who helped design the product.
Don't just take our word for it!
Excellent support! Thank you so much! Kelly has helped me through a variety of issues with Atlas and QGIS and allowed me to progress in significant leaps with translating my multispectral imagery into real numbers that strengthen our research. The assistance has always been prompt and concise with an easy conversational tone that has made communication a pleasure.
You should add 'excellent' as a category because that's the quality of service I receive from Kelly. I'd give her five stars! If she doesn't know the answer (rare) then she finds someone who does. She does an absolutely fantastic job.
[The] response time was excellent.
Thanks for the help Kelly! Fast, helpful support makes a world of difference.
MicaSense support is superb. Thanks for your kind help.
This person solved the issue even outside of work hours. Nothing common
Turn-around time for calibration numbers was quick and painless just as it should be.
The support was fluid and thorough. Continue the great work.